2
days
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6
hours
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56
minutes
PENAWARAN SPESIAL! DAPATKAN POTONGAN 70K HANYA DENGAN BELANJA MIN. 275K MENGGUNAKAN KODE MARFLASH-70

Shopping Guide

Search Products

You can search the products through the main navigation on the main page of the website. The navigation is located at the top. This navigation contains the category and brand names are already organized. If you want to search directly, you can use the search box located at the top of the website.

Add Product to Shopping Bag

On the product detail page you can see a big main button that reads 'Add to Shopping Bag'. Before you press the button, make sure you've chosen the color, size and number you want to buy. Shopping Bag can contain more than one products.

Review Shopping Bag

  1. Looking back at the contents of your shopping bag, make sure the number of variants, as well as the product you buy is correct.
  2. You can enter the voucher code you have to get a piece of the total price.
  3. Click the 'Continue to Payment' button if you are ready to place an order.

Choosing Shopping Method

  1. Sign In

    If you already have HIJUP account, you can sign in by entering your email address and password. By using HIJUP account, you do not have to bother to fill out the shipping address. In addition, you can also collect points from the products you get.

  2. Register

    If you do not have a HIJUP account and want to get benefits like doing Sign In, you can register for an account. We will ask you to fill out registration form or you can simply use your Facebook account. Don't worry, we cannot post anything to your Facebook.

  3. Checkout as Guest

    If you feel creating an account is too complicated, you can shop as guest by choosing 'Checkout as Guest'. You are required to fill in address, name and phone number of the recipient.

    Unfortunately you have to fill them everytime you shop because without an account we cannot identify you. If you dislike having to fill out a form just to have an account, you can using your Facebook account. Don't worry, we cannot post anything to your Facebook.

Filling Addresses and Select Service Delivery

  1. We will automatically display the default shipping address you have selected. If you do not fill in the address field, then we will automatically display the address field you need to fill. You can also add a new address and change the address to your liking.
  2. You must also select a delivery service. Here's a brief description of each of them:

    • Regular Service

      Estimated delivery arrival time: Around 2-3 days

    • The Next Day Service

      Estimated delivery arrival time: Around 1 day

    • Cash On Delivery (COD)

      Only available for shipping to DKI Jakarta. Transactions maximum value is Rp 2,000,000 (two million rupiahs), paid in cash on the spot, when the products are delivered.

    • Credit Card On Delivery (CCOD)

      Only available for shipping to DKI Jakarta. Transactions maximum value is Rp 7,000,000 (seven million rupiahs), paid with credit card on the spot, when the products are delivered. There is no additional charge (surcharge) for Credit Card on Delivery (CCOD).

    • Debit Card On Delivery

      Only available for shipping to DKI Jakarta. Transactions maximum value is Rp 7,000,000 (seven million rupiahs), paid with debit card on the spot, when the products are delivered.

Payment

You may choose from all of the available payment methods. See our Payment Guide for more details on each payment method.

Payment Confirmation

You only need to confirm your payment if you choose "Bank Transfer" as payment method. After you choose "Bank Transfer" and place an order, we send a confirmation email to you. The email contains link to Payment Confirmation page. You can click the link and we will bring you to the page.

You can also confirm your payment by following this steps:
  1. Open your Order History page (you will be asked to sign in first if you are not signed in).
  2. The page lists your order on HIJUP. Your latest order will be the first. Confirm payment by clicking 'Confirm Order' button on the order you want to confirm.
  3. Order Confirmation page will be opened. Choose bank that receives your transfer.
  4. Press 'Confirm Now' to confirm your payment.

Return/Exchange

If it turns out goods you received is defective or does not match your order, and you are in Indonesia, you can return them back to our address: Jl. Pejaten Barat Raya No 2 (Pejaten Corner) Pasar Minggu, Jakarta Selatan, 12510. Do not forget to attach delivery receipt from the courier. There is no additional charge for returning goods (except for return shipping fee). Goods can only be exchanged for similar goods.

For our international customers, in case of defective or wrong goods, please contact our customer service team at customer@hijup.com. For other cases, we regretfully cannot accept return/exchange. Please make sure your order fits (size, color, etc.).