Jabodetabek
Bandung
Surabaya
Medan
Shipping address is the address you want the order to be shipped to. If you already filled in Personal Address on your HIJUP account, that address is your default shipping address. But if you want to ship your order anywhere else, you can edit the shipping address by click checkbox at 'add address' option
Of course we do. We serve international order using EMS Pos Indonesia (Indonesian International Postal Service). Creating international orders are the same with domestic ones, but you need to click `International` as your region choice prior to ordering. For further information regarding international services, please contact customer@hijup.com.
Make sure you have checked Shipping Duration and estimated delivery date in your Order Details sent to your e-mail. If your order has not arrived by the estimated delivery date, please contact our Customer Service team.
It's easy. Place your order and confirm payment before 12.00 PM, every Monday-Friday (there's no shipping on Saturday and Sunday). Then your order will be delivered on the same day. Otherwise, your order will be sent on the next working day
To enjoy our HIJUP Express, IDR20.000 (flat tariff) will be charged to your order amount.
Our experienced couriers will send your order as soon as possible, not longer than 10.00 PM every day.
Yes, we will notify you. We will call your phone number first to ensure your availability to receive the package, especially if you choose Cash on Delivery (COD) & Credit Card on Delivery (CCOD). If we cannot reach you, we will hold shipment your order until we get confirmation from you.
If you haven't received your order after 10.00 PM, you pay only half of the delivery fee.
We're deeply sorry, due to the tight schedule of HIJUP Express, customer couldn't request for delivery at a specific hour.